Hoffman Transportation LLC expands its operations – but not at the expense of individualized attention for its clients.
Since its inception, Hoffman Transportation LLC has made its name by taking care of its customers better than the competition. As the company grows, Jordan Hoffman, vice president of sales and marketing, intends to keep his namesake firm focused on relationships with clients.
“We set ourselves apart from the rest of the pack with the service we provide,” Hoffman says. “There have been many acquisitions by our competitors whose main focus is the bottom line rather than providing the best service and doing whatever it takes to ensure customers are happy. They lose that intimacy with their customers.”
Hoffman Transportation LLC has kept its customers’ needs at the forefront of its operations since Kevin Hoffman – Jordan’s father – incorporated the business in 1981. Initially, Hoffman Transportation hauled commodities like coal and sand.
For its dry bulk transportation clients, Hoffman Transportation delivers plastic pellets and granular products. Through its liquid bulk transportation capabilities, the company delivers antifreeze, windshield washer fluid, brake fluid and other materials to a majority of the major automotive manufacturers.
Jordan Hoffman joined the family business in 2008, and he is focused on entering new markets and adding capabilities to better serve clients. The company has a fleet of 105 tractors and more t han 275 trailers between dry and liquid bulk. Along with its trucking fleet, Hoffman Transportation LLC owns and operates railcar transloading facilities in Illinois, Tennessee, Arkansas and Wisconsin.
In Channahon, Illinois, Hoffman Transportion LLC maintains a facility containing 22 tracks and 550 railcar spaces, all of which are accessible by bulk truck for transloading. The facility operates 24/7 with BNSF rail sources and daily switches, and the company is currently building an expansion.
The company is adding a 150,000-squarefoot warehouse dedicated to the packaging and distribution of plastic resin. It also maintains a series of railroad transloading and warehouse facilities.
“We’re in a very small niche in what we do,” Hoffman says. “We own and operate the largest privately owned transloading rail in the Midwest. We eliminate the need for fixed tank storage, or silos which takes cost out of the equation.”
The U.S. Department of Transportation continues to add constraints to the federal trucking industry, and companies like Hoffman Transportation are quickly adapting to the new standards. In fact, the new emissions mandate has resulted in trucks being much heavier than they were in the past.
For a company like Hoffman Transportation, which sells its services by being one of the lightest fleets in the industry to haul more payload than the competition, weight is everything.
Fender manufacturer Minimizer has helped Hoffman Transportation with this challenge immensely, according to Hoffman. The supplier has helped reduce the weight of Hoffman’s units by about 75 pounds and continues to play an important role in being able to keep the tractors and trailers as light as possible.
Hoffman Transportation also focuses on the safety of its fleet. Hoffman says the company recently spent $30,000 per unit to improve the safety specifications and reduce the weight of its fleet. This includes the installation of the Eaton VORAD system, which senses potential dangers in front, behind and to the side of a truck.